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Learn how Pond Lehocky transformed the way they interact with clients

At Pond Lehocky Giordano, we’re already seeing the benefits of using Case Status despite only recently having implemented the platform. The implementation process and the platform’s impact have exceeded our expectations. Join us for a webinar on the benefits of Case Status by registering below.


Register for the Recording

Case Status is an all-in-one information hub that 
transforms the way law firms interact with their clients. 

You can also watch a conversation with Case Status CEO, Andy Seavers, and Tom Giordano (Founding Partner) and Shawn Lehocky (CEO) of Pond Lehocky Giordano discuss the impact that Case Status has had on clients, staff, and their ability to grow.


First, the implementation process was surprisingly quick. Despite the sophistication of our systems and processes, implementation only took a few weeks.

Second, we saw an instant reduction in the number of phone calls from clients. That number dropped 30% in 30 days.

Third, thanks to our implementation of a Net Promoter Score survey with a built-in Google review component, we’ve seen an 800% increase in the number of Google reviews over the past few months. Plus, automations baked into the NPS survey allow us to promptly call clients whose NPS scores are below a specified level and resolve any issues they might have.

Finally, thanks to the Case Status integration with Litify, we’ve seen a 90% reduction in emails from clients. Those messages now go straight to Litify, ensuring that all written client communications are stored in a central hub accessible to everyone working on a client's case.

When looking at technology to incorporate into your operations, the questions you should be asking yourself are:

“Can this technology reduce overhead?” and “Can this technology help us bring in more cases?”

For Case Status, our answer is a firm “Yes.”