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Beginner's Guide to NPS

How can you grow reviews and referrals for your law firm?

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Turn your clients into raving fans.

The logic behind the Net Promotor Score (NPS) is extremely simple - happy customers promote you and unhappy customers destroy you. We've all known lawyers who receive bad Google Reviews.
Let's learn to avoid bad reviews and turn clients into raving fans by:

Increasing responsiveness through automated updates

Managing client expectations by providing on-demand case information

Automatically ask your clients to review you throughout the case (when you know they're happy)

It really is that easy.

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Review Animation
"I've got 65 5-star Google reviews. None of them are negative. All of them are positive, all five out of five stars. These are where clients have voluntarily gone on there and done that.”

Blade Thompson, Partner, Blade Injury Law

Case Status, Inc, 2022